Policies




Overview

All of the items in my shop are hand made by me. Each and every item in my shop is my own design. I use 925 sterling silver and a tarnish resistant 935 silver called Argentium.  This new silver is slightly more expensive but the tarnish resistance is awesome. I also use the best gemstones I can find.  I do my best to satisfy my customers. Your time and attention to my shop are important to me, and your business is highly appreciated. If you have any questions, feel free contact me. Thank you!



Payment


I accept PayPal. Prompt payment is essential.


Shipping


I ship items only after payment is received. The buyer is responsible for any and all customs and duty fees.  I generally only ship Mondays through Fridays. If you would like me to send something to you via Express mail (anything other than First Class), have it insured, or receive delivery confirmation, please let me know when you place your order. Thank you!


Refunds & Exchanges


If you are unhappy with a sale, please let me know. I will do what I can to remedy the situation.